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Worcester: The MassLandlords Crash Course in Landlording

Our Popular Landlording Crash Course is Coming to Worcester!

Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.

This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:

  • Small group session with the Executive Director, a trained presenter and experienced landlord.
  • A comprehensive agenda, see below.
  • Nolo's Every Landlord's Tax Deduction Guide
  • A bound summary of all material presented
  • A book on conflict resolution, title TBD, either by Peter Shapiro or Roger Fisher, depending on availability
  • Breakfast pastries, coffee, tea
  • Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied
  • A MassLandlords gel pen
  • A coupon for 10% off any MassLandlords annual membership
  • A MassLandlords certificate of completion and permission to use "MassLandlords participant" on your marketing material.

crash course

Attendee Testimonials:

"I absolutely enjoyed this course. There was a lot of information that was shared that will help me be a better landlord. Doug imparts his wisdom in a very concise, fast paced manner. He also allows and encourages class participation, which I found invaluable to hear what other landlords are experiencing both positive and negative. Doug is professional, polite, thoughtful, and most of all knowledgeable. I would highly recommend his course to anyone from beginner to experienced property owner." - Crash Course Feedback #764 (submitted 4/26/17)

Normally I like to sleep-in on Saturdays and was worried that I could walk away from the workshop underwhelmed. Fortunately that was not the case at all. This was a productive Saturday for sure and I probably could have stayed for more.

- Crash Course Feedback #532 (submitted 5/24/2016)

Saturday, July 15th, 2017

Need a different date? Email with your city and number of attendees to request a custom session, or join our mailing list, "News about local events," to be notified of the next crash course near you.


  • 8:30 am - Introduction of MassLandlords and course participants
  • 8:45 - Rental markets
    • Urban, suburban, rural
    • Luxury, college, professional, working, subsidized, rooming houses
  • 8:55 - Property selection
    • Lead paint (Legal highlight)
    • Utilities
    • Bones vs surfaces
    • Amenities
    • Repairs and renovations
    • Durable vs beautiful
    • What if I'm stuck with what I've got?
  • 9:05 - Sales and marketing 101 for rental property managers
    • Marketing rentals
    • Sales process
    • Staying organized
    • Branding a small business
    • Getting more or fewer calls
    • Tips and tricks
  • 9:45 - Break
  • 9:55 - Applications and screening
    • Criminal, credit, eviction
    • Discrimination (legal highlight)
    • Interactive Game
  • 10:35 - Rental Forms
    • Lease vs Tenancy at Will
    • iCORI
    • Eviction notices
  • 10:55 - Legal Matters
    • Late fees
    • Security deposits
    • Eviction process
    • Move-and-store
    • Water and electrical submetering
    • Housing Court vs District Court
    • Warranty of habitability
    • Inspections
    • Subsidies
    • Rent control
  • 11:55 - Break
  • 12:05 - Lunch and free form Q&A
  • 12:25 - Maintenance, hiring, and operations
    • Keeping the rent roll and expenses
    • Filing taxes
    • To manage or not to mange
    • Tenants as customers
    • Notifying tenants
    • Extermination
    • Monitoring contractors
    • Lease violations and conflict resolution
    • Record keeping
  • 1:00 - Overview of books and resources for further education
  • 1:15 - End


Hilton Garden Inn Worcester
35 Major Taylor Boulevard
Worcester, MA 01608

The hotel offers parking in a city owned parking garage across the street from the hotel for a discounted fee of $7 per vehicle.


  • Continental Breakfast
    • Fresh Baked Breakfast Breads
    • Pastries and Muffins
    • Variety of Deli Style Bagels with Cream Cheese and Fruit Preserves
    • Sliced Fresh Seasonal Fruits
    • Coffee & Tea
  • Lunch
    • Assorted Grilled Paninis (vegetarian option included)
    • Salad Bar
    • Iced Tea, Lemonade, Water, etc.
    • Hot Apple Crisp

*If you have any dietary restrictions, please let us know as soon as possible so we can accommodate you. Contact Alexis at .


  • Online:
    • Non-members: $199
    • Members: $189 (log in before you register or you will see the non-member price)
  • Online registration required.


Please note: this event is run by MassLandlords staff.

Worcester Crash Course Tickets
July 15th, 2017

Only 13 Seats Remain!

*Log in for Member Pricing*

Non-Member $199

*All ticket sales are final. Purchase tickets one-at-a-time. Your credit card is stored securely so additional tickets can be purchased with less effort than the first ticket.

Note: Accounts labeled "secondary" can get member prices through the primary account.

Price: $199.00

Date: July 15, 2017

Southbridge: Season Opener

We'll see you again in the Fall! Have a great Summer!

Keep checking back for updates on this event

Monday, September 4th

Meeting Agenda

  • 7:00p Meeting
  • 7:45p Pizza break
  • 8:00p Meeting wrap-up
  • 8:30p Networking


Southbridge Community Center (aka Casuabon Senior Center)
153 Chestnut St.
Southbridge, MA 01550


  • Pizza and Beverages


Members and non-members are welcome.

  • Members are admitted for free
  • Non-members are free the first time, then pay $50/yr.

Membership options.

Please note: this event is run by volunteers at a partner association.

Tickets are not required. Members can just show up.

Price: $0.00

Date: September 4, 2017

Marlborough: Season Opener

We'll see you in a few months! Have a great Summer!

Keep checking back for updates on this event

We'll be dining together again on a spread of sandwiches, salad and treats.

Tuesday, September 12th

Meeting Agenda

  • 6:30pm Registration, socializing and dinner
  • 7:00pm Association and MassLandlords Business Updates
  • 7:10pm Presentation TBA


80 Northboro Rd
Marlborough, Ma. 01752


  • Panera sandwiches, salads
  • Beverages
  • Cookies


Members and non-members are welcome.

  • Members pay $50 annual MWPOA dues and each meeting is free
  • Members and Non-members $5

Members should log in for member pricing.

Membership options.

Please note: this event is run by volunteers at a partner association.

Price: $5.00

Date: September 12, 2017

Worcester: Season Opener

We had a great season and we can't wait to start an even better one in September.
We hope you have a wonderful Summer!

Keep checking back for updates on this event

Worcester City Hall Skyline MassLandlords Paul Nguyen CC BY SA 4.0

Wednesday, September 13th

Meeting Agenda

  • 5:45p Socializing and Networking
    • Network over drinks and appetizers
    • Topics will be marked off by table for one-on-one help
  • 6:15pm Buffet Dinner
  • 6:40pm MassLandlords Business Update and Member Minutes
  • 7:00pm Rich Merlino Meeting Introduction
  • 7:05pm Presentations TBA
  • 8:35pm Networking
  • 9:00pm Doors close


Worcester Technical High School
1 Skyline Dr
Worcester, MA 01603


  • Cheese and crackers, sodas, water
  • Buffet dinner and refreshments
  • Desserts


Please prepay in advance to receive the discounted pricing. Purchasing your tickets in advance helps us plan for the correct amount of attendees. Thank you!

  • Early-bird:
    • Non-members: $19.50
    • Members: $13.50 (log in before you register or you will see the non-member price)
    • Premium Members: No charge and no need to register
  • After Early Bird period or at the door:
    • Non-members: $22
    • Members: $17
    • Premium Members: No charge and no need to register

Membership options.

Please note: this event is run by MassLandlords volunteers and staff.

Price: $19.50

Date: September 13, 2017

MassLandlords and/or partner groups hold regular membership meetings every month except July and August. From west to east:

  • Longmeadow or West Springfield (RHAGS): Second Thursday
  • Sturbridge (SWCLA): First Monday
  • Worcester (WPOA): Second Wednesday
  • Marlborough (MWPOA): Second Tuesday alternating months
  • *New Date!* Charles River (CRRHA): Newton/Waltham/Watertown: Third Tuesday
  • *New Series* Cambridge: Third Monday

Note about meeting service:

  • Our events range widely from “no food” to “full buffet and cash bar”.
  • Speakers range from informal (“This event is run by volunteers at a partner association”) to rehearsed (“This event is run by MassLandlords staff”).
  • Please note your location and all event details.

If you have any questions concerning events, please contact Alexis Gee, Manager of Marketing and Events, at

Regular meetings and special events appear below when scheduled.

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