WPOA Past Meetings

Scroll down for a listing of the Worcester Property Owners Association’s past meetings.
Although these meetings are recorded in Worcester, all videos may be viewed by all MassLandlords members. There are also some videos that are available to anyone, member or non. To ensure you have full access, login before trying to view presentations and videos.

Within a meeting, the order of links is the order of speakers.

June 2017: Bulletproof Rental Agreements & Protecting Your Assets

In March 2017 we released our new rental forms to be easier to read and include new features like: a utilities table, prohibition of AirBnB, prohibition of Marijuana growing, friendlier terminology (Tenant > Resident), clear list of “will” and “will not”, and a library of optional clauses. Attorney Mark Lee reviewed these features and gave us tips and tricks for our own forms. Also, Doug Quattrochi went through the step-by-step process of how to set up LLCs and Attorney Gleick was there to provide detailed answers to questions. Click here for more details

May 2017: Judge Horan and Chief Magistrate Moudios from the Housing Court

First Justice Diana Horan joined us to answer your questions on tenant evictions, common mistakes she sees landlords make, and so much more. This was an eye-opening opportunity to get the inside scoop from a Worcester Housing Court authority. We encouraged paid members to submit any questions they had to the WPOA message board for the First Justice to answer. Click here for more details and to watch the video!

April 2017: Generating Your Success

We had a special One-on-Two Interview with Mike O’Rourke, Mike Deluca, and the hilarious Rich Merlino. Mike and Mike dove into Physical Due Diligence; inspections, maintenance, condition of units, and rehabbing. Darek Chojnacki also joined us talk about budgeting and creating a better-than-average profit and loss. We learned how to make more money by sitting at a desk! Click here for more details, downloads and to watch the videos!

March 2017: The Free Rent Trick, Renovations & Legal Due Diligence

Renovations are an eventuality for any landlord so George Valeri, an experienced pro, gave us invaluable advice on how to renovate with class on a budget. Doug Quattrochi also taught us how not to get suckered by the free rent trick. And last but not least, Michelle Kasabula dove into legal due diligence, i.e. titles and purchase and sale conditions. Click here for more details, downloads and to watch the videos!

February 2017: Leases, Tenancy at Will and Purchasing Multi-Families

We had an all-star panel of experienced landlords who weighed in on what types of agreements work best for them and why. Our panel of experts included: Sandra Katz and George Valeri representing TAWs, Peter Haroutian as our Judge, and Brian Lucier and Mike O’Rourke for the side of Leases. We then shifted focus to purchasing multi-families and the due diligence that is required. Mike O’Rourke and Mike Deluca dove into physical due diligence: inspections, maintenance, condition of units and rehabbing. Click here for more details and to watch the videos!

January 2017: Maintenance & Marijuana

From drafty windows to drywall repair, Norm LaChance knew how to fix it all! Norm had a dump-truck of hands on demos prepared for us, including: repairing a door jam, smoke detectors, dry wall, drafty windows, and repairing furnaces. We were so lucky to have both Attorney Mark Lee and Senator Moore address aspects of legalized marijuana, such as: what can a landlord do, what can’t they do, how does recreational differ from medicinal, etc. Interested in learning more about this meeting? Click here for more details and to watch the videos!

December 2016: Credit & Codes

Experienced property manager, David Fleckner gave us his ‘5 things you don’t know about the sanitary code that could sink you’ and educated us on how to avoid the ‘free rent trick’. Also Ting Wong from Eastern Bank spoke to us and answered our questions about opening a line of credit. Want to know more? Download Presentations & Handout : Watch Videos

November 2016: Dancing Through the Landmines

Brian Lucier of Belaire Property Management, who has been screening tenants for over 16 years, addressed preparing to get good tenants, listening to tenant stories, reviewing applications, and background checks and approvals. Download Presentation : Watch Videos

October 2016: Housing Laws and Your Business

We listened to some prospective state Senate and House representatives who will be deciding which landlord-tenant and housing policies make it into law. We hosted Senate candidates for Second Worcester, as well as House candidates from 7th and 17th Worcester. Watch Videos
Later on in October, we hosted the Landlord Summit where we had some opening comments by the Mayor, City Councilors, and City Manager. We also had various informative break-out sessions with topics, such as Running Your Property Like a Business. View Presentations

September 2016: 40 Years’ Experience

We started the 2016-2017 season with a live interview with Mike O’Rourke of Worcester County Management, who recently purchased the troubled Albion rooming house in Worcester in order to turn it around. We also gave some quick winter savings tips and gave a tour of hidden gems of MassLandlords.net. Watch videos

June 2016: Tenant Advocates and Tax Specialists

Worcester’s 2015-2016 season concluded with tenant advocates, a tax specialist and backyard BBQ. There was also a vote to merge Springfield’s organization with MassLandlords. Watch videos

May 2016: Local Expert Offers Advice

Local expert and landlord Russ Haims talked about how to be a profitable landlord, and also took questions. Also presented were maintenance hacks and a review of the eviction process. Watch videos

April 2016: Eviction and Housing Court Study

First Justice Diana Horan answered questions on eviction and common mistakes landlords make. Doug Quattrochi followed up with an overview of the March Housing Court Study. Watch videos

March 2016: Maintenance and Marketing

This meeting took us from new marketing and sales techniques to fixing everything on/in/around your property. Watch videos

February 2016: 60 Years of Experience

Russ Haims and Mike O’Rourke have each separately mastered their businesses and will be sitting for live interviews. Watch videos

January 2016: Rent, Ice and Submetering

We learned about high-tech rent collection, ice dam causes and prevention, and the process to break out your water utility (aka submetering). Watch videos

December 2015: Annual Holiday Party

Award winners for 2015, the state of the Worcester real estate market and more. Watch videos

November 2015: Refugees, Subsidies and More

We talked about refugees, tips to increase rental income, and subsidy alphabet soup. Watch videos

October 2015: Opioids and Security

We covered a variety of topics related to break-ins, including the opioid epidemic and how to capture criminals with surveillance. Watch videos and get slides

September 2015: Jamie Williamson, Chair of MCAD

We learned about discrimination and testing. Watch videos

June 2015: Operational Best Practices

We looked at Getting Things Done, water bills, and Buildium property management software. Watch videos

May 2015: It’s Time to Delead

We learned from a UMass Memorial doctor about lead poisoning, about inspecting and removing lead, and about penalties for non-compliance. Watch Videos

April 2015: Housing Court!

We reviewed the eviction process and heard from the First Justice, the Assistant Chief Housing Specialist, and the Clerk Magistrate. Download materials

March 2015: Bed Bugs, and Roaches, and Mice, Oh My!

We covered extermination and exclusion of bats, bed bugs, cockroaches, and mice. Watch videos

February 2015: Government Smörgåsbord

We covered real estate tax assessments and gave introductions to HDIP investments and fire safety. Watch videos and download materials

January 2015: Problem Prevention Through Communication

Attorney Rob Caprera spoke about the three areas where good landlord communication is vital, and then we did a workshop using “Getting to Yes” as a framework for analyzing difficult landlord tenant communications.  Watch videos and download materials

December 2014: Annual Meeting and Winter Social Event

See the details of this year’s annual election and this year’s charity.  Watch the 2014 Good Neighbor Award recipient Ray Mariano speak about his section eight program. Watch the video and meet the new Board of Directors member

November 2014: Legal Tools for Landlords

We covered three areas: evictions, purchasing, and renovations.   Watch videos and download presentation materials

October 2014: Candidates’ Night!

We invited the candidates for Lt. Governor, State Auditor, 1st Worcester Senate, and 17th Worcester House to speak at our moderated discussion.  Watch videos, view pictures, and read transcripts

September 2014: Money Matters

We talked about the three biggest costs landlords face: interest, insurance, and taxes. Except when our City Councilor couldn’t show up, we switched the tax portion from expenses to a way to make money investing in tax liens.  Click here for September’s meeting

June 2014: Repair and Renovation Service Providers

We brought in three guest speakers talking about programs specific to the Worcester area.

  1. Watch all four sections in a row
  2. Business update only (Video)
  3. Lowes (Video)
  4. Habitat for Humanity ReStore (Video)
  5. Home Depot (Video)

May 2014: Tenant Screening and Advertising

At this meeting we participated in a interactive phone screening workshop.

  1. Healthy Homes, Energy, MCAD Tenant Screening and Workshop (Videos)
  2. May 2014 Business Update (PDF)
  3. Worcester Energy Program (PDF)

April 2014: Housing Court

At the speaker’s request, this meeting was not videotaped.  You can read a blog article featuring related content:

  1. Q&A about Being In Housing Court for an Eviction

April 5, 2014: Fair Housing Conference

  1. Agenda

March 2014: Rental Agreements

  1. Do’s and Dont’s with Rental Agreements by Landlord Dave Fleckner (Video)
  2. Reasonable Accommodations by Attorney Harvey Alford (Video)
  3. Being a Landlord and a Lawyer by Attorney and Landlord Mark Lee (Video)
  4. Q & A  (Video)

February 2014: When Disputes Go Bad

  1. Worcester County Sheriff’s Department Speaking on Serving Notices, David Tuttle, Chief Deputy Sheriff; Lynn Trudel, Assistant Chief Deputy, Tiphanie Gelinas, Assistant Chief Deputy, Steve Trottier, Deputy
  2. When a Housing Inspector Comes to Visit by Amanda Wilson, City of Worcester Director of Inspectional Services, and John Nordberg, City of Worcester Housing Inspector (Video)
  3. Brochures and Forms from the Sheriff’s Office (PDF’s updated)

January 2014: Foreclosures

  1. Foreclosure Statistics for the City of Worcester and Grant Programs by James Brooks of City of Worcester (Video)
  2. Perspectives on Foreclosure, from the perspective of Attorney Michael J. Reed, who helps home owners avoid foreclosure (Video).
  3. Buying Your Foreclosure Investment Home by Nilton Lisboa of Lisboa Realty

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