Cambridge Crash Course Sat Apr 13th: The MassLandlords Crash Course in Landlording: Give Your Business a Spring Cleaning

event marketing picture showing zoom details, date, and speaker or topic for one-day comprehensive training crash course 2024-04-13 2nd saturday

Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.

This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:

  • Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.
  • A comprehensive agenda, see below.
  • Your choice of two books:
    • Every Landlord's Tax Deduction Guide by NOLO,
    • The Good Landlord by Peter Shapiro,
    • Getting to Yes by Roger Fisher, and/or
    • The Housing Manual by H. John Fisher.
  • A bound summary of all material presented.
  • Breakfast pastries, coffee, tea.
  • Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied, please notify us when you purchase a ticket.
  • A MassLandlords ballpoint pen.
  • A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.

You will receive a box packed with your personalized signed certificate,
your choice of two books, course notes, pen, and half a dozen other pieces of literature.

Course Graduate Testimonials

Our crash course has had over 500 graduates and a number of positive testimonials.

picture of Crash Course Graduate Michael Murray
"I simply wanted to reach out and express just how happy I am to have attended the landlording crash course. The presentation and delivery of the information was flawless and I certainly have walked away with a greater understanding of the intricacies that govern being an above average landlord/manager." -
Michael Murray

Picture of Crash Course Graduate Edwin Rivera
“Mr. Quattrochi presented the course in a comprehensive and easy to follow step-by-step format. His PowerPoint presentation was provided to us, in a binder, as part of the course, and I took notes right on the pages. I find this part to be an effective tool because I can refer to it anytime I need to follow procedure. There’s more to it, but for a fun day, I personally, recommend this course to anyone in the Real Estate landlording/investing business, beginners in this profession as well as experience professionals.” -
Edwin Rivera


"This has really been a great deal. 2 books, 8 hours 'class' time, bound notes/slides -- impressive value!" -Dawn

"I found this course extremely useful. It was completely professional and gave me a great new perspective." -Nicholas

"I’m glad there was more in depth discussion than just reading off the slides. I appreciate the opportunity for questions and practice." -Crash Course Graduate

"If I had done this 20 years ago. Oh my goodness!" -Crash Course Graduate

"Great overview of being a landlord in MA" -Crash Course Graduate

"Covered a lot of ground concisely, but still enough time for questions and insight. Worth every penny." -Crash Course Graduate


picture of MassLandlords Executive Director Doug Quattrochi
MassLandlords Executive Director Doug Quattrochi
Professional headshot of attorney Adam Sherwin, in dark gray suit and patterned tie, in front of a wood mantel. Attorney Sherwin wears glasses and a goatee and moustache. Board of Bar Overseers (editorial use).
Attorney Adam Sherwin of The Sherwin Law Firm

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry

"Doug always holds very informative classes full of substance and Very organized!" -Thomas

"Your answers to member's questions were most helpful." -Liz

Part of this presentation will be given by attorney Adam Sherwin. Adam is an experienced real estate litigator with years of experience representing landlords, property owners, and other real estate professionals. He has extensive experience litigating real estate disputes before judges and juries and has obtained favorable decisions from the Massachusetts Appeals Court and District Court Appellate Division. He is also a long-time crash course instructor at the Cambridge headquarters and over zoom.

Public Ticket
(early bird)
Member Ticket
(early bird)
Public Ticket Member Ticket
Cambridge Crash Course - Sat April 13
The MassLandlords Crash Course in Landlording: Give Your Business a Spring Cleaning
$275 $250
Member? Log in.

"No Sales Pitch" Guarantee

MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them.
We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Saturday, April 13th

Crash Course Agenda

In-Person Course Agenda

  • 8:30 am - Introduction of MassLandlords and course participants
  • 8:45 - Rental markets
    • Urban, suburban, rural.
    • Luxury, college, professional, working, subsidized, rooming houses.
    • Airbnb.
  • 9:00 - Property selection
    • Lead paint.
    • Charging for utilities.
    • Climate change risk.
    • Heat pumps.
    • Vinyl plank vs. hardwood floors.
    • Landlord trade-offs repairs vs. cleaning.
  • 9:40 - Marketing and advertising
    • Getting the right applicants.
    • Small business branding tips and tricks.
    • Where to advertise.
  • 10:05 - Break for ten minutes
  • 10:15 - Finish marketing and advertising
  • 10:35 - Applications and tenant screening
    • Criminal, credit, and eviction background checks.
    • Discrimination and fair housing.
    • Interactive tenant screening workshop.
    • Section 8.
  • 11:30 - Tenancies
    • Lease vs Tenancy at Will.
    • Move-in monies.
    • Security deposits.
    • Pet rent.
  • 11:50 - Break and Lunch, with free form Q&A
  • 12:20 - Warranties and covenants
    • Water submetering.
    • Sanitary code.
    • How to raise the rent fairly.
    • Support animals.
  • 12:40 - Dispute resolution
    • Eviction notices to quit.
    • Court process.
    • Move-and-store
    • Relocation assistance.
  • 1:40 - Break for ten minutes
  • 2:50 - Maintenance, hiring, and operations.
    • Tax advantages.
    • Property managers.
    • Contractors.
    • Building permits.
    • Extermination
    • LLCs and trusts.
    • Grants and alternative funding.
  • 3:10 - Break for five minutes
  • 3:40 - Overview of books and resources for further education
  • 3:45 - Review of unanswered questions
  • 4:00 - End Course

Please note that end time may vary based on questions.


Cambridge Innovation Center

14th Floor, Charles Conference Room
One Broadway
MA 02134

Please note: CIC has several buildings in Kendall Square, two of them being adjacent to each other. The correct location for this event is the building with light colored concrete, vertical windows and a Dunkin Donuts on the ground level. You will NOT see a CIC sign. Refer to the image below.

cic cambridge venue

Accessing from the T

  • Exit the Kendall T stop on Main St.
  • Cross to the side of Main St. with the Chipotle and walk up the street towards Broadway, passing the Chipotle on your left.
  • You will then round the corner to the left and One Broadway will be across the street diagonally.
  • Cross over Third St. and Broadway to arrive at One Broadway.

For all attendees Upon entering One Broadway, you will need to check in with the lobby security. You'll just need to show your ID and let them know you're going to the MassLandlords event and which floor.


Accessible by T and highway. Parking available in several garages for weekend rates. See CIC Directions for details. Pilgrim Parking has affordable rates and is a short walk from the venue, click here for details


  • Breakfast:
    • Fresh bagels, large muffins, cinnamon rolls, coffee cake slices and scones with cream cheese, butter, and jam
    • Fresh fruit platter
    • Assorted fruit juices and coffee
  • Lunch:
    • Assorted gourmet sandwiches
    • Garden salad
    • Pasta salad
    • Assorted pastries
    • Soda, juice, water

*Please email if you have any dietary restrictions and need a special meal.

*Dietary restrictions: Purchase a ticket and set your preferences at My Account one week prior to the event or earlier. Once set, preferences remain set for future events.

Masks welcome! Eating and drinking is not required. Please note: as we are unable to monitor the buffet, we are unable to offer a reduced ticket price for attendees who will not be eating.


Open to the public. Membership is not required!

  • Public: $275
  • Members: $250

This event will not be recorded.

Slides and handouts if any will be uploaded to
Massachusetts Crash Course in Landlording and Rental Real Estate.

This event is operated by MassLandlords, Inc. staff.

This Crash Course counts for continuing education credit for Certified Massachusetts Landlord Level Three. Beep in. Leave feedback/beep out.

Want to speak at a MassLandlords meeting? Submit a speaker request.

This is part of the Virtual rental real estate networking and training series.

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