Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry

"Doug always holds very informative classes full of substance and Very organized!" -Thomas

"Your answers to member's questions were most helpful." -Liz

Part of this presentation will be given by attorney Adam Sherwin. Adam is an experienced real estate litigator with years of experience representing landlords, property owners, and other real estate professionals. He has extensive experience litigating real estate disputes before judges and juries and has obtained favorable decisions from the Massachusetts Appeals Court and District Court Appellate Division. He is also a long-time crash course instructor at the Cambridge headquarters and over zoom.

In-Person Course Agenda

• 8:30 am - Introduction of MassLandlords and course participants
• 8:45 - Rental markets
  • Urban, suburban, rural
  • Luxury, college, professional, working, subsidized, rooming houses
• 9:00 - Property selection
  • Lead paint (Legal highlight)
  • Utilities
  • Bones vs surfaces
  • Amenities
  • Repairs and renovations
  • Durable vs beautiful
  • What if I'm stuck with what I've got?
• 9:40 - Sales and marketing 101 for rental property managers
  • Marketing rentals
  • Sales process
  • Staying organized
  • Branding a small business
  • Getting more or fewer calls
  • Tips and tricks
• 10:05 - Break for ten minutes
• 10:15 - Finish sales and marketing
• 10:35 - Applications and screening
  • Criminal, credit, eviction
  • Discrimination
  • Tenant Screening Workshop
• 11:30 - Tenancies
  • Lease vs Tenancy at Will
  • iCORI
  • Security deposits
  • Subsidies
• 11:50 - Break and Lunch, with free form Q&A
• 12:20 - Warranties and covenants
• Late fees
• Water and electrical submetering
• Warranty of habitability
• Inspections
• 12:40 - Dispute resolution
  • Eviction notices
  • Eviction process
  • Move-and-store
  • Housing Court vs District Court
  • Rent control
• 1:40 - Break for ten minutes
• 2:50 - Maintenance, hiring, and operations
  • Keeping the rent roll and expenses
  • Filing taxes
  • To manage or not to mange
  • Tenants as customers
  • Notifying tenants
  • Extermination
  • Monitoring contractors
  • Lease violations and conflict resolution
  • Record keeping
• 3:40 - Overview of books and resources for further education
• 3:45 - Review of unanswered questions
• 4:00 - End Course

Please note that end time may vary based on questions.

Please note: CIC has several buildings in Kendall Square, two of them being adjacent to each other. The correct location for this event is the building with light colored concrete, vertical windows and a Dunkin Donuts on the ground level. You will NOT see a CIC sign. Refer to the image below.

Accessing from the T

• Exit the Kendall T stop on Main St.
• Cross to the side of Main St. with the Chipotle and walk up the street towards Broadway, passing the Chipotle on your left.
• You will then round the corner to the left and One Broadway will be across the street diagonally.
• Cross over Third St. and Broadway to arrive at One Broadway.

For all attendees Upon entering One Broadway, you will need to check in with the lobby security. You'll just need to show your ID and let them know you're going to the MassLandlords event and which floor.

Parking

Accessible by T and highway. Parking available in several garages for weekend rates. See CIC Directions for details. Pilgrim Parking has affordable rates and is a short walk from the venue, click here for details

Food

• Breakfast:
  • Fresh bagels, large muffins, cinnamon rolls, coffee cake slices and scones with cream cheese, butter, and jam
  • Fresh fruit platter
  • Assorted fruit juices and coffee
• Lunch:
  • Assorted gourmet sandwiches
  • Garden salad
  • Pasta salad
  • Assorted pastries
  • Soda, juice, water

*Please email hello@masslandlords.net if you have any dietary restrictions and need a special meal.

This Crash Course counts for continuing education credit for Certified Massachusetts Landlord Level Three. Beep in. Leave feedback/beep out.

Want to speak at a MassLandlords meeting? Submit a speaker request.

This is part of the Virtual rental real estate networking and training series.

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