Letter from the Executive Director for July 2017

June concluded our 2016-2017 event season. In this month’s letter, I’ll review how these events went. I’ll also update you on the latest features of our website.

Last season, which started in September 2016 and ran through June 2017, MassLandlords and partner groups had 48 listed events and 2,155 recorded attendees. We collected 465 feedback cards, of which 423 were positive, and 42 were used to improve our process.

Our most attended event was First Justice Diana Horan in Worcester (112 attendees). The Worcester group has had the benefit of the same location and food service for several years. We are working to bring this predictability and networking potential to our three other directly managed locations (RHAGS, Charles River Rental Housing Association, and Cambridge).

We were proud to have eight events with 100% positive feedback: three in Cambridge, two in Worcester, two in Charles River, and one in Springfield.

Part-way through the season we hired Alexis Gee, our full-time Manager of Marketing and Events. Alexis has made the Charles River and Cambridge events possible. She is proving essential to our growth. If you talk with her, thank her for all her hard work.

Our events are now reflected more prominently on our website. All members in good standing, regardless of whether you belong to a particular chapter, can watch videos of past events in Worcester, recorded by our long-time videographer Mong and Associates. When handouts are made available to attendees, these are also uploaded to the appropriate past event page.

Other website changes include a greatly expanded A to Z Index of resources. You can find our articles categorized into helpful groups like “Background Checks,” “Deleading,” and “Taxes.” Many of these resources are free.

We were also proud to launch our “Click here for help” button at the lower right of every website page. There are a growing number of frequently asked questions listed there. If you can’t find what you need, the contact form will send a message to hello@masslandlords.net. This is our shared inbox, and we’re likely to get back to you within a day.

In July, we hit a record high for active members in good standing. I share more details at events, so come and see for yourself what a great thing we’re building at MassLandlords. The 2017-2018 event season starts in September.

Remember our mission: We help owners rent their property. We also advocate for better laws. Let us know what we can do to help.

Sincerely,
Doug Quattrochi