Helpline Feedback User ID: Email: My Counselor was: Peter Shapiro Sue McMahon I understood from the beginning that my counselor was not an attorney: Strongly Agree Agree Neutral Disagree Strongly Disagree My counselor was helpful: Strongly Agree Agree Neutral Disagree Strongly Disagree My issue is currently resolved: Yes No Follow up is scheduled: Yes No I would recommend the helpline to another manager or landlord: Strongly Agree Agree Neutral Disagree Strongly Disagree Check here if you would like to be contacted by management about your experience. I would like to be contacted. Check here if you would like to offer a testimonial for one month's additional helpline coverage. I want to offer a testimonial. Comments (Please be candid. We will respect your privacy. Your feedback is very important to us):