Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry

"Doug always holds very informative classes full of substance and Very organized!" -Thomas

"Your answers to member's questions were most helpful." -Liz

Part of this presentation will be given by Peter Vickery, Esq.. Attorney Vickery practices law in Western Massachusetts where he focuses on landlord-tenant law (representing landlords in Housing Court) and discrimination defense (representing business owners in the Massachusetts Commission Against Discrimination). He graduated from Oxford University (Jesus College) with a BA in Modern History; obtained his Post-Graduate Diploma in Law from the University of the West of England in Bristol; his JD from Boston University School of Law; and his Masters in Public Policy & Administration from the University of Massachusetts, Amherst. Attorney Vickery served one term on the Governor's Council (the elected 8-member body that approves or vetoes the governor's choice of judges in Massachusetts) and on the State Ballot Law Commission. As Legislative Affairs Counsel for MassLandlords he drafts bills, bill summaries, and testimony in the area of housing law, and writes amicus briefs in cases that have strategic significance for rental-property owners.

In-Person Course Agenda

• 8:30 am - Introduction of MassLandlords and course participants
• 8:45 - Rental markets
  • Urban, suburban, rural.
  • Luxury, college, professional, working, subsidized, rooming houses.
  • Airbnb.
• 9:00 - Property selection
  • Lead paint.
  • Charging for utilities.
  • Climate change risk.
  • Heat pumps.
  • Vinyl plank vs. hardwood floors.
  • Landlord trade-offs repairs vs. cleaning.
• 9:40 - Marketing and advertising
  • Getting the right applicants.
  • Small business branding tips and tricks.
  • Where to advertise.
• 10:05 - Break for ten minutes
• 10:15 - Finish marketing and advertising
• 10:35 - Applications and tenant screening
  • Criminal, credit, and eviction background checks.
  • Discrimination and fair housing.
  • Interactive tenant screening workshop.
  • Section 8.
• 11:30 - Tenancies
  • Lease vs Tenancy at Will.
  • Move-in monies.
  • Security deposits.
  • Pet rent.
• 11:50 - Break and Lunch, with free form Q&A
• 12:20 - Warranties and covenants
  • Water submetering.
  • Sanitary code.
  • How to raise the rent fairly.
  • Support animals.
• 12:40 - Dispute resolution
  • Eviction notices to quit.
  • Court process.
  • Move-and-store
  • Relocation assistance.
• 1:40 - Break for ten minutes
• 2:50 - Maintenance, hiring, and operations.
  • Tax advantages.
  • Property managers.
  • Contractors.
  • Building permits.
  • Extermination
  • LLCs and trusts.
  • Grants and alternative funding.
• 3:10 - Break for five minutes
• 3:40 - Overview of books and resources for further education
• 3:45 - Review of unanswered questions
• 4:00 - End Course

Please note that end time may vary based on questions.

Food

• Breakfast:
  • Fresh bagels, large muffins, cinnamon rolls, coffee cake slices and scones with cream cheese, butter, and jam
  • Fresh fruit platter
  • Assorted fruit juices and coffee
• Lunch:
  • Assorted gourmet sandwiches
  • Garden salad
  • Pasta salad
  • Assorted pastries
  • Soda, juice, water

This Crash Course counts for continuing education credit for Certified Massachusetts Landlord Level Three. Beep in. Leave feedback/beep out.

Want to speak at a MassLandlords meeting? Submit a speaker request.

This is part of the Virtual rental real estate networking and training series.

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