List of Landlord Ratings Sites: The Landlord Review Site Exposed

LandOrSlum was a long-lived, negativity-based landlord review site.

Last updated August 2017. We will add each landlord review site to our list of landlord ratings sites as we become aware of them.

Landlord ratings represent both a business risk and an opportunity for owners and managers. A good rating or landlord review can help your apartments stand out in a crowded marketplace. A bad rating can reduce your application rate and drive down your rents without your even knowing.

How Landlord Ratings can be Skewed

Review sites proliferate because bad owners are out there. Bad owners inspire both the creators of the website and the negative reviewers who flock to post their comments.

Although many landlord ratings sites use a multi-point scale, all reviews could be reduced to just “liked” or “didn’t like.” Potential renters can get a good picture of your business just by reading the highest and lowest rated comment.

When comments carry specific details, they are credible. For instance, a one-star rating could say that the owner called after ten o’clock at night for a non-emergency, took 47 days to repair the heat, and unlawfully withheld a security deposit for normal wear and tear. These specifics speak volumes about the business.

On the other hand, a one-star rating that says the owner is a slumlord, but says nothing else, is not very credible. The tenant may have posted that potentially libelous review out of misdirected anger over the loss of their job and the owner’s having evicted them. Low ratings should be read with a grain of salt. A detailed five-star review should outweigh a vague one-star review.

Examples of Irrelevant, Bad Landlord Ratings

Here are two landlord ratings from reviewers of Ink Block Apartments in Boston on WhoseYourLandlord.com:
“Looks good from the outside but really doesn’t hold it’s water inside. Just my two cents!”

Was this renter expecting an aquarium? Lack of specifics leaves the review mostly irrelevant.

“Rent is high.”

This renter gave the landlord a 2 out of 5 but didn’t indicate whether the rent was high for the area, high for the quality of the apartment, or just high because rents in Boston are high.
Here is a review from the same site of Gardencrest in Waltham, at which a murder evidently took place.

“Someone was killed here during a drug transaction. Not a safe environment for raising children.”

The tenant didn’t say what the landlord’s response was. The landlord might be doing a stellar job under challenging circumstances. They might have made changes that will make this apartment safer than anywhere else in this neighborhood, where owners haven’t yet had the experience that this one did.

Failed Landlord Ratings Sites

The idea of rating landlords is not new. Many independent and regional attempts have been made. Not all have survived, probably because of lack of monetization and positivity. In the list below, dates have been approximated using the Internet Archive Wayback Machine.

  • LandOrSlum.com
    • Mid 2007 to early 2013
    • Pittsburgh, PA
    • Selected text: “This is the website that allows renters to finally fight back.”
    • As of date above, domain forwarding to ApartmentList.com
  • DoNotRent.com
    • Early 2012 to mid 2015
    • “Sun Belt,” USA
    • Motto: “Real Reviews. Really Bad Rentals.”
    • As of date above, domain being used for a home healthcare blog
  • Addressory.org
    • Mid 2011 to 2012
    • Allegedly global
    • Selected text: “Learn what landlords and realtors won’t tell you.”

Active Landlord Ratings Sites

Landlord ratings sites that endure will probably provide value beyond just an emotional outlet for reviewers. In alphabetical order:

  • ApartmentList.com
    • September 2011 to present
    • Nationwide
    • Selected text: “Our founders John Kobs and Chris Erickson both have had miserable, horrible, no good, very bad rental experiences”
  • ApartmentRatings.com
    • 2000 to present
    • California to Nationwide
    • Selected text: “Among the Top 5 most-visited apartment hunting sites in the world”
  • BostonLandlordReviews.com
    • May 2011 to present
    • Boston
    • Selected text: “he [the founder] lived under an oppressive landlord for several years”
  • Google+
    • June 2011 to present
    • Global
    • Any business who lists themselves in Google+ becomes subject to consumer reviews on Maps and in Google Search
  • RateMyLandlord.com
    • 2003 to present
    • Territory unclear; two large Massachusetts landlords we tried were not yet listed as of date above
    • About the founder: “In the mid-90s I was renting an apartment from a lady who was rather despicable.”
  • RentLogic.com
    • September 2013 to present
    • New York only
    • Selected text: “These ratings describe information about things you would never know about before signing a lease.”
  • ReviewMyLandlord.com
    • Unknown to present
    • Covers Massachusetts, maybe more
    • Selected text: “Let’s change the rental experience for millions”
  • TenantLandlordRatings.com
    • 2010 to present
    • Territory unclear; two large Massachusetts landlords we tried were not yet listed as of date above
    • Selected text: “TenantLandlordRatings.com (TLR) is brought to you by experienced Real Estate professionals with over a 20 year track record of connecting Tenants and Landlords.”
  • WhoseYourLandlord.com [sic]
    • September 6, 2013 to present
    • New York, NY growing to nationwide
    • Motto: “Giving renters ownership of their situation by putting housing in their hands”

 

Check Each Landlord Review Site for Your Name

Take control of your reputation and look up your business on each review site. It only takes one rogue complainer to ruin your online reputation. Remember that happy tenants don’t think to give reviews, but angry tenants will put a great deal of energy into hurting your reputation.

If you find that you have a bad online reputation, you have two options.

First, ask your outgoing tenants for good reviews. If they don’t agree, offer increasingly good rewards, like a Dunkin Donuts gift card, or a restaurant gift card in a higher amount, until they say yes. Ask for a five-star review and hand them the card once you have seen the review online. Over time, your five-star reviews will grow to swamp your bad reviews.

Second, you might be able to sue for libel. Just because it’s online, the realm of trolls and anonymity, doesn’t mean a poster is protected from lying. If they have lied about you, you do have legal remedy. For instance, Forbes describes how one tenant wrote that their landlord’s actions had resulted in the deaths of three other tenants. That was not true, and the landlord took their former tenant to court. There are libel attorneys in Massachusetts who can consult with you.

Do You Know About a Landlord Review Site We Missed?

Tell us by emailing info@masslandlords.net

Landlord Review Site Conclusion

Know which sites are out there and take control of your landlord ratings before you lose business.

7 Responses to List of Landlord Ratings Sites: The Landlord Review Site Exposed

  1. Patricia LeComte says:

    My family and I moved into 2585 South Grade Road, Alpine CA 91901 owner Kevin and Monica Coleman. They have thus far never made any attempts to clean up the property and/or fix any problems from their previous tenants. The current tenants below us are having the same issues, Monica has been deemed as “crazy” while Kevin is considered ‘sane’ however neither person will address the current repairs needed. DO NOT RENT from these landlords, they are very, very unreasonable and very retaliatory.

    • John Smith says:

      We totally agree with you. They both lie, make up false stories and go back on their word. Stay clear from them or your life will become a nightmare!

  2. K says:

    Do not rent from jennifer wang from abc management in st louis mo. She will completly ruin your life. Completly unfair invades your privacy and makes up new rules everyday then sends threatning texts. She is a nightmare. Friendly warning do not deal with her

  3. Jennifer Benstead says:

    There will be a room available on June 30 at 38 Bridge Street in St Catharines ON.
    I just thought I should warn potential roommates about one of the roommates .
    Catherine is a narcissist, a bully, loves to threaten and bulldoze people. Shirley the other roommate is lazy, she doesn’t do anything except lay in her bed all day and night. Catherine is the type of Dr Jekyll and Mr Hyde personality, one minute she’s nice and the next minute, look out. Despite the fact that toilet paper was supposed to be included in the rent. Catherine has removed all the toilet paper from the bathroom claiming that too much was being used, yet she and Shirley are the ones that are home all day long. I have Crohn’s disease so this behavior caused me a lot of unnecessary trouble. Wi-Fi and use of laundry were supposed to be included in the rent also. Catherine reneged on that too.
    Since I moved in, I have bent over backwards to be a good roommate. I have followed all the rules, bought headphones for my TV, at Catherine’s request, helped with yard work etc.
    When I moved into the unit it was furnished. ( bed, dresser, computer chair with a floppy chair head). I asked her if I could buy myself a different chair because the computer chair really hurt my back and my hips. I have a back issue due to a previous injury and scoliosis as well as a pinched nerve Sciatica in my hip.
    She gave me permission to get a chair from the Restore in st catharines. So I did.
    Catherine then proceeded to evict me cause I paid someone $50 to deliver it stating that supposedly she was going to help me pick it up. Yet to my knowledge that wasn’t the case. She threatened to put my stuff by the curb . I’ tried talking to her and it was no use she wouldn’t listen to reason. I tried avoiding her until I can move, she continues to be the aggressor, and won’t leave you alone. It’s like she has lost her mind. I’m afraid of what she will do next. So I gave notice that I was moving. Catherine has continued to be nasty despite my giving notice to her.
    In short Catherine is a nightmare to live with.

  4. Miya says:

    Do not rent from Larry Hill A.K.A Lawrence Hill Sr. He doesn’t like to fix anything in his properties and always blames the tenants.

  5. mona says:

    I think reviewing landlords is hard. It isn’t as easy as a restaurant where you go several times in short period and then make your thoughts known. Maybe instead of by landlord it is by address, and people rate their experience at that address. Have some very definitive questions and very little free text. Things like did you pay your rent on time everytime? Was the maintenance done on the following HVAC, Roof…etc. If someone doesn’t pay their rent on time they don’t usually want to take responsibility for that and only want to complain about some tiny thing to make it the landlords fault. I think this has to be thought through better and not allow so much subjective opinion and just facts about the housing unit itself. The landlord performance will come through from there

  6. Deborah Benninger says:

    Prior landlord & his daughter/mgr stole from me & gave out my key to a convicted drug felon who put std’s from his girlfriend’s used menstrual items in my food & beverage. Ldlrd tore up my bed, I have back disabilities. He’d scream @ me when the felon broke in & his daughter/mgr wiped vd on my door. I told police & can still put them in prison for hurting me & making me sick repeatedly. Ldlrd told me dont tell anyone that his daughter stole money out of my home.

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