Can Massachusetts Landlords Charge an Application Fee?

Application fees are one of those areas where inexperienced landlords follow common sense instead of the law, and pay penalties as a result.


The law for property owners and managers is clear. It states that prior to the beginning of a tenancy, no lessor may require payment for anything except first, last, security, and locks (MGL Ch 186 Section 15B).

Application fees, pet fees, cleaning fees, amenity fees, and all other charges are forbidden. But wait.

Largely because the realtors have a better lobby than we do, brokers can charge application fees (254 CMR 700).

This substantially muddies the waters, because the average renter doesn’t know the difference between a lessor and a broker. Renters ask everyone if they charge an application fee, as if it were okay for everyone to do so. Landlords are not brokers, so we cannot charge a fee.

What about when the tenant pays for their credit report?

Services like Cozy allow a tenant to log into a website, pay for their credit score, and have it sent to the landlord. Surely this is okay, because the landlord doesn’t collect the fee?

At a MassLandlords Springfield event, Attorney Stanley Komack of Record Title presented the results of his research into this matter. Prior to June 2017, there had not been case law in MA about Cozy or other services where the tenant was asked to pay an online service that sent credit information to the landlord.

However, in the opinion of Attorney Komack and five other attorneys on his local bench-bar, operating in the Western Division of the Housing Court, landlords would be putting themselves at risk if they require (rather than request) that a tenant use Cozy.

At time of writing, we were awaiting receipt of the results of a case where this matter was heard and decided against the landlord. Landlords should not require their applicants to pay a third party.

What about in the City of Boston?

As of September 2017, the City of Boston was providing misinformation that no one may charge an application fee. To the best our knowledge, no municipality has completed a home rule petition of the legislature to override state law in this regard. Brokers are still allowed to charge a fee in Boston. Landlords are still not allowed.

What If I’m my Own Broker?

We are not aware of case law that permits a landlord who is also a realtor to act as their own broker. The court would probably enforce the least favorable interpretation of the law, which is that a landlord-realtor is a landlord first and may not charge an application fee.


MGL Ch 186 Section 15B:
254 CMR 700:

4 Responses to Can Massachusetts Landlords Charge an Application Fee?

  1. Kathleen Gunning says:

    What if the landlord or another individual collects the applications and fee, but has a realtor screen the applications and runs the credit checks. In this case, would it be acceptable for an application fee to be charged?

    • Doug Quattrochi says:

      I am not an attorney, but I believe the underlying links provide the answer: The law forbids owners from taking anything other than first, last, security, and locks. The regulation allows licensed brokers to take a fee under a specific process. The process you outlined — owner takes fee and hands it to realtor — doesn’t seem to be permitted in law or regulation. =/ We always advise caution, talk with an attorney in greater detail and you may get a better answer.

  2. Theresa F says:

    I am being asked by my potential new landlord to pay a broker fee because he is also a broker in Dorchester where his rental is located.

    It sounds from the above information that if a person is both a landlord and a broker that he would not be allowed by law to collect a broker fee.

    Can you please confirm this is the case. Thanks.

    • Doug Quattrochi says:

      Hi Theresa, Unfortunately, the article will have to stand on its own, we can’t give advice particular to your situation because we’re not attorneys!

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