Statewide Virtual Meeting Wed Feb 8th: Community Mediation to Solve Problems without Court

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This presentation will cover community mediation, a free alternative to other conflict resolution strategies including court. This presentation will cover

  • How mediation leaves you in control of the outcome.
  • The differences between community mediation, alternative dispute resolution, and court.
  • What to expect to from a mediation.
  • Why go to mediation early, when problems first appear.
  • Types of landlord-tenant situations that could benefit
  • Behavior, noise, pets (even if rental assistance paid).
  • The nearly 80% success rate coming out of mediation.
  • How to access mediation.
  • And more!

Attendees will leave with an extra tool in our toolbelt for present or future conflict.

Jarling Ho wears her hair to shoulder length and smiles broadly in a professional headshot.
Jarling Ho, program manager for the Massachusetts Office of Public Collaboration
Community mediation can help break through conflict around late rent, unauthorized animals, unauthorized residents, and any number of other issues.

Part of this presentation will be given by Jarling Ho. Jarling manages the Housing Mediation Program in partnership with Community Mediation Centers across the state. She has over 15 years of experience in conflict management and has trained and coached hundreds of individuals in conflict management, restorative justice, legal research, and facilitation. Jarling’s career has spanned the private, public, and nonprofit sectors, working for charitable organizations, local government, and a multinational company. She has consulted for nonprofits and serves on the board of directors for Mediators Beyond Borders, International. Prior to joining the Massachusetts Office of Public Collaboration, she was the executive director of the Asian Pacific American Dispute Resolution Center in Los Angeles, California. She is a certified transformative mediator, earned her law degree at Lewis & Clark Law School in Portland, Oregon and her bachelor’s degree in Zoology at The Ohio State University.

picture of Dana Fogg
Dana Fogg will moderate networking time.
You can volunteer for a future event.

Networking time will be moderated by Dana Fogg. Dana started his rental business in 1994 with his first Multifamily in Watertown. Since then, Dana and his wife have purchased and sold rental properties around the Metro West area. They now have 9 Units in Watertown and Marlborough. Dana is the Vice President of the Metro West Property Owners Association.

"No Sales Pitch" Guarantee

MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Wednesday, February 8th

Virtual Meeting Agenda

  • 5:00 pm Sign-in and virtual networking: you can chit chat with others as people log in
  • 5:40 pm Presentation
  • 6:40 pm Virtual Meeting ends

By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy

We have two formats of online events:

  • Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
  • Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.

Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.


Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)

We will share our video, audio, and computer screen and slides.

  • Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.

Password will be emailed and viewable online.

Topic: Mediation Virtual Meeting February 8th, 2023 Time: Feb 8, 2023 05:00 PM Eastern Time (US and Canada) Join Zoom Meeting Meeting ID: 874 1111 9029 Passcode: Will be emailed and viewable online Dial by your location +1 646 931 3860 US +1 301 715 8592 US (Washington DC) +1 305 224 1968 US +1 309 205 3325 US +1 312 626 6799 US (Chicago) +1 646 876 9923 US (New York) +1 719 359 4580 US +1 253 205 0468 US +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 360 209 5623 US +1 386 347 5053 US +1 408 638 0968 US (San Jose) +1 507 473 4847 US +1 564 217 2000 US +1 669 444 9171 US +1 669 900 6833 US (San Jose) +1 689 278 1000 US Meeting ID: 874 1111 9029 Passcode: Will be emailed and viewable online Find your local number:


Open to the public. Membership is not required!

  • Public: No charge. Registration is required.
  • Members: No charge. Registration is required.

Public Registrants: Please note that by registering for this free event you will be automatically added to our mailing list. You can always unsubscribe from our mailing list, by clicking on unsubscribe link at the bottom of any email you may receive.

This event will not be recorded.

Slides and handouts if any will be uploaded to Community Mediation .


This event is operated by MassLandlords, Inc. staff.

This Virtual Meeting counts for continuing education credit for Certified Massachusetts Landlord Level Three. Beep in. Leave feedback/beep out.

Want to speak at a MassLandlords meeting? Submit a speaker request.

This is part of the Virtual rental real estate networking and training series.

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