Cambridge Oct 27: Crash Course in Landlording

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10/27/2018 8:30 AM - 10/27/2018 1:40 PM
Cambridge Innovation Center - Singapore Room
Address: 1 Broadway 11th floor, Cambridge, MA 02134, USA

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Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.

crash course

This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:

  • Small group session with the Executive Director, a trained presenter and experienced landlord, and the Legislative Affairs Counsel, an attorney.
  • A comprehensive agenda, see below.
  • Your choice of two books:
    • Every Landlord's Tax Deduction Guide by NOLO,
    • The Good Landlord by Peter Shapiro,
    • Getting to Yes by Roger Fisher, and/or
    • The Housing Manual by H. John Fisher.
  • A bound summary of all material presented.
  • Breakfast pastries, coffee, tea.
  • Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied, please notify us when you purchase a ticket.
  • A MassLandlords ballpoint pen.
  • A coupon for 10% off any MassLandlords annual membership.
  • A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.

Click here to purchase tickets for this event

crash course instructor douglas quattrochi
Instructor Douglas Quattrochi

Featured Testimonial

"I simply wanted to reach out and express just how happy I am to have attended the landlording crash course. The presentation and delivery of the information was flawless and I certainly have walked away with a greater understanding of the intricacies that govern being an above average landlord/manager." - Michael Murray

Saturday, October 27th, 2018


  • 8:30 am - Introduction of MassLandlords and course participants
  • 8:45 - Rental markets
    • Urban, suburban, rural
    • Luxury, college, professional, working, subsidized, rooming houses
  • 8:55 - Property selection
    • Lead paint (Legal highlight)
    • Utilities
    • Bones vs surfaces
    • Amenities
    • Repairs and renovations
    • Durable vs beautiful
    • What if I'm stuck with what I've got?
  • 9:05 - Sales and marketing 101 for rental property managers
    • Marketing rentals
    • Sales process
    • Staying organized
    • Branding a small business
    • Getting more or fewer calls
    • Tips and tricks
  • 9:45 - Break
  • 9:55 - Applications and screening
    • Criminal, credit, eviction
    • Discrimination (legal highlight)
    • Tenant Screening Workshop
  • 10:50 - Rental Forms
    • Lease vs Tenancy at Will
    • iCORI
    • Eviction notices
  • 11:10 - Legal Matters
    • Late fees
    • Security deposits
    • Eviction process
    • Move-and-store
    • Water and electrical submetering
    • Housing Court vs District Court
    • Warranty of habitability
    • Inspections
    • Subsidies
    • Rent control
  • 12:10 - Break and Lunch, with free form Q&A
  • 12:40 - Maintenance, hiring, and operations
    • Keeping the rent roll and expenses
    • Filing taxes
    • To manage or not to mange
    • Tenants as customers
    • Notifying tenants
    • Extermination
    • Monitoring contractors
    • Lease violations and conflict resolution
    • Record keeping
  • 1:15 - Overview of books and resources for further education
  • 1:20 - Review of unanswered questions
  • 1:40 - End


Location Change:

Cambridge Innovation Center
Singapore Room
11th Floor
One Broadway
Cambridge, MA 02134

CIC Boston
Lighthouse North Room
20th Floor
50 Milk St
Boston, MA 02110

Accessing from the T

  • Exit the Kendall T stop on Main St.
  • Cross to the side of Main St. with the Chipotle and walk up the street towards Broadway, passing the Chipotle on your left.
  • You will then round the corner to the left and One Broadway will be across the street diagonally.
  • Cross over Third St. and Broadway to arrive at One Broadway.

For all attendees Upon entering One Broadway, you will need to check in with the lobby security. You'll just need to show your ID and let them know you're going to the MassLandlords event in the 14th floor Charles Room.


Accessible by T and highway. Parking available in several garages for weekend rates. See CIC Directions for details. Pilgrim Parking has affordable rates and is a short walk from the venue, click here for details


  • Continental Breakfast
    • Fresh Baked Pastries, Muffins and Donuts
    • Variety of Bagels with Cream Cheese and Butter
    • Fresh Cut Fruit
    • Coffee
    • Tea
    • Orange Juice
  • Lunch
    • Assorted Paninis
    • Soft Drinks, ice tea, lemonade, and water

*Dietary restrictions: purchase a ticket one week in advance and email, we will accommodate you.


Open to the public. Membership is not required!

  • Advance registration required:
    • Public: $205
    • Members: $195
Click here to purchase an Anytime Ticket. We’ll accumulate your ticket with others until we have enough attendees to schedule the next course near you.

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Click here to purchase tickets for this event

This event is operated by MassLandlords staff.

2 Responses to Cambridge Oct 27: Crash Course in Landlording

  1. Marianne Vrotsos says:

    Hi there…. I’m new to this site and organization…. would like to attend the October 27 th event with my husband… would I still have to pay full price for him since he would be using the same set of materials? Or is there a special fee for married couples? Thanks Marianne Vrotsos

    • Doug Quattrochi says:

      Hi Marianne,

      That’s correct, both attendees pay full price; we cap attendance at 16 so anyone who comes is taking up a seat that would otherwise go to someone else. But you’d both be welcome! There’s a choice of four books, so you can each leave with two different books. You’d probably be in good company, we usually have a couple couples in each class.

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